CAREERS OPPORTUNITIES


ABOUT US

Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.

A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.

Open positions

CA: Halton Hills, Chinook Center
US:
Prudential Center
UK: No Position Available
EU: Paris

As Store Manager, you are an integral part of Mackage’s image and store performance.

What you’ll bring:

- Drive sales by overseeing sales floor operations;

- Motivate and Inspire teams to high performance and exceptional customer service;

- Ensure proper maintenance and organization of the store and back store;

- Create the customer experience while focusing on strategic, operational, and leadership excellence;

- Actively recruit, hire and develop retail team associates that represent the Mackage brand;

- Administer performance evaluations, manage turnover and develop action plans for employee sales growth;

- Manage inventory and loss prevention;

- Control operating costs.

What you’ll need:

- Minimum of Five (5) years experience working in fashion retail and at least three (3) years as store manager;

- Exemplary selling and customer service skills;

- Strong leadership and communication skills;

- Knowledge of Microsoft Office Suite.

We want to get to know you:

Please send you resume to joinmackage@mackage.com

CA: Chinook Center, St-Catherine St.
US:
Prudential Center, Americana Manhasset Mall
UK: Sloane St.
EU: Paris

Reporting to the Store Manager, you will be responsible for the effective operations of the store from product, visual, brand integrity to people performance.

What you’ll bring:

- Achieve personal sales targets and drive sales by overseeing sales floor operations to reach goals;

- Create the customer experience while focusing on brand, operational, and leadership;

- Support the hiring and development of the associates team;

- Motivate and inspire teams to high performance and exceptional customer service, with a strong clientele mindset;

- Manage inventory and loss prevention;

- Ensure proper maintenance and organization of the front and backhouse;

- Support performance evaluations, turnover and action plans for sales growth.

What you’ll need:

- Minimum of Five (5) years experience working in fashion retail and at least three (3) years in a management position;

- Exemplary selling and customer service skills;

- Strong leadership and communication skills;

- Dynamic and personable;

- Strong business sense;

- Results-oriented;

- Knowledge of Microsoft Office Suite and POS operating systems.

We want to get to know you:

Please send you resume to joinmackage@mackage.com

CA: Chinook Center, Yorkdale Shopping Center
US:
Prudential Center, Americana Manhasset Mall
UK: No Position Available
EU: Paris

Reporting to the Store Manager, the Supervisor is responsible for continuously improving and developing specific management skills by taking ownership of the responsibilities assigned (i.e. Customer Service/ Merchandising/Operations) by the Store Manager and Assistant Store Manager.

What you’ll do:

- Meet and exceed store sales and target;

- Provide a continuous focus on customer service and product training;

- In the absence of the Store Manager and the Assistant Manager, the supervisor is the primary responsible to open and close the store, ensure the cleanliness, and the re-stocking;

- Provide a friendly environment by greeting customers, maintaining solid product knowledge and oversee the customer service provided by the store team;

- Support the Store Manager and the Assistant Store Manager ensuring company standards are followed including integrity and loss prevention;

What you’ll bring:

- 1-2 years’ experience in fashion luxury retail environement;

- Customer service and sales skills ;

- Positive attitudes and professional behaviors;

- Communication skills and simple problem-solving skills related to basic customer service;

- Good understanding of fashion trends

- Experience in visual merchandising (an asset).

We want to get to know you:

Please send you resume to joinmackage@mackage.com

CA: Halton Hills, Chinook Center, Yorkdale Shopping Center, Pacific Center, McArthur Glen Outlets, West Edmonton Mall
US:
Prudential Center, Americana Manhasset Mall, Woodbury Common Premium Outlets
UK: Sloane St.
EU: Paris

Full Time Sales Associate provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day operation at the store, including the support of all visual and brand directives

What you’ll do:

- Offer an exceptional client experience at all times;

- Provide timely and informative product knowledge of the brand by explaining the characteristics, the advantages and the benefits of our products;

- Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandizing, POS operations, inventory management, etc.);

- Communicate with customers on a regular basis to share upcoming promotions, arrival of new collections and increase customer loyalty;

- Always demonstrate a strong presence on the floor to ensure loss prevention;

- Ensure a strong product knowledge mindset by keeping the current, technical, functional and fashionable details of our products up-to-date;

- Promote the brand image, in each customer interaction.

What you’ll bring:

- 1-2 years’ experience in a store environment;

- Customer service and sales skills;

- Attitudes and professional behaviors;

- Communication skills;

- Problem solving skills (related to customer service);

- Good understanding to fashion trends (an asset);

- Experience in visual merchandizing (an asset).

- Flexible schedule.

We want to get to know you:

Please send you resume to joinmackage@mackage.com

CA: Halton Hills, Chinook Center, Yorkdale Shopping Center, Pacific Center, McArthur Glen Outlets, West Edmonton Mall
US:
Prudential Center, Americana Manhasset Mall, Woodbury Common Premium Outlets
UK: Sloane St.
EU: Paris

Reporting to the Store Manager, the Full Time Stock Associate provides support to the Sales Associates and is responsible for receiving merchandise. They participate in all the essential duties necessary to the effective day-to-day operation of the store.

What you’ll do:

- Provide assistance to the sales associates and the Store Manager;

- Participate in the daily operations of the store for optimal effectiveness (merchandise reception, inventory management, etc.);

- Accept delivered packages and ensure proper amount is inside;

- Assist Sales associates by bringing the stock from the back store

- Support the salespeople handling the inventory and orders.

What you’ll bring:

- 1-2 years’ experience in a store environment;

- Team player spirit;

- Efficiency under pressure;

- Energetic and motivational attitude;

- Responsibility and reliability.

- Flexible schedule.

We want to get to know you:

Please send you resume to joinmackage@mackage.com

CA: Carrefour Laval, Chinook Center
US:
Prudential Center, Americana Manhasset Mall
UK: No Position Available
EU: Paris

Reporting to the Store Manager, the Cashier provides support to the Sales Associates and is responsible for warmly welcoming customers and efficiently handle the cash transactions.

What you’ll do:

- Offer an exemplary client experience at all times;

- Pleasantly deal with customers and handle the customer's cash transactions;

- Make sales referrals, cross-sell products and introduce new ones;

- Guide customers provide relevant information and ensure satisfaction;

- Greet customers when arriving or leaving the store;

- Maintain clean and tidy checkout areas.

What you’ll bring:

- 1-2 years’ experience in a store enviroment;

- Working experience in retail cashier or sales;

- Basic PC knowledge and familiarity with electronic equipment (e.g., cash register, scanners, money counters, etc);

- Strong communication and time management skills;

- Customer satisfaction-oriented;

- Sales skills.

We want to get to know you:

Please send you resume to joinmackage@mackage.com