Shipping costs are on us (certain exclusions apply)and there is no customs fee/duty. Please try items in the comfort of your own home. For up to 30 days, if you don't like them, or they don't fit, just visit one of our Flagship Stores to return the item or request a return online. Sale and Promotional items purchased online cannot be returned in stores. Tous les articles à 40% ou plus sont en VENTE FINALE. Final Sale items are not eligible for return, refund or exchange. We offer a Lifetime Warranty against defects in materials and workmanship. It's all part of our commitment to exceptional quality. Lifetime warranty is not applicable on footwear. For customer service please call +1 855-622-5243 Monday-Friday from 8AM to 12AM (EST) and Saturday-Sunday from 9AM to 5PM (EST).